Check in is at 1:00 p.m., check out is at 11:00 a.m.
There is no curfew in Casa Bella but please arrange late nights with the staff in order to serve you better.
Copying and printing services need to be arranged with our staff.
No downloads on Casa Bella computers
Children less than thirteen years of age cannot stay alone in Casa Bella, please arrange babysitting services.
To provide a better and comfortable stay to all our guests we do not allow loud music at any time.
All or rooms are non-smoking. Smoking is allowed in designated areas only. A fee of US $65.00 will be issued to guests who violate this rule.
Luggage can stay only with us during 30 days at the most, please be aware that after 30 days we will need to dispose any packages or luggage.
No arms of any type are permitted inside Casa Bella.
Please allow our staff to clean your rooms daily.
Late check outs (max. at 2 p.m.) are handled when possible. If you decide to check out later than the normal schedule hours, you will be charged as a whole day.
A passport or a valid ID must be provided when checking in.
Guests need to inform Casa Bella staff if bringing an unexpected guest to stay over the night.
Casa Bella reserves the right to allow suspicious individuals to our establishment.
Please inform us of any relatives or friends visits to provide better service.
Tips before arriving to Peru and during your stay
Entry Requirements – Visas
Most citizens from the Americas and Western Europe do not need a visa to enter Peru. Citizens from Bolivia, Chile and Ecuador are exempt from passport and visa requirements when visiting certain areas. For more information, ask the Peruvian diplomatic representative closest to you. To find the address or telephone number you may visit the Peruvian Ministry of Foreign Affairs website http://www.rree.gob.pe/. If you go to Peru as a tourist, you may stay a maximum of 90 days. You can request immigration authorities to extend your stay.
Address and telephone numbers
Prior to arriving at the Lima airport and also during your stay in Lima, we suggest that you carry at all times our address and telephone numbers.
Try to avoid independent street taxis, instead work with Casa Bella drivers or call private taxi companies.
San Isidro is a very safe area and you can walk freely around the Casa Bella area, all San Isidro, Miraflores, Barranco, San Borja, Surco.
The hour in Peru is the same as the Eastern Standard Time in the United States. Peru is 5 hours behind GMT. (Greenwich Mean Time). Peru does not observe daylight saving time.
The electric voltage in Peru is 220 volts, 60 cycles, please be aware of your electronic voltage before making use of them.
Our local currency is the Sol, exchange rate is around S/. 3.00 soles for every US $1.00 dollar.
Peru has organized a traveler assistance service to help tourists. This service has a hotline which attends tourist’s calls 24 hours a day. For assistance call: in Lima 421-1227. Outside of Lima dial 01 first.
For your safety
While touring or shopping leave your passport and the bulk of your money in the hotel. Only take with you the money you intend to spend. Take a copy of the picture page of your passport to carry in your wallet. You may need to exchange traveler’s checks or in case your passport is lost. Avoid exchanging money with street dealers.
Water and fruits
Visitors should drink only bottled water, which is widely available. Do not drink tap water even in major hotels. Agua con gas is carbonated water; agua sin gas is plain. You are safer eating fruits you can peel. Avoid eating from street vendors.
If you are planning to visit cities 8200 feet above sea level, like Cuzco (11,000 ft) or Lake Titicaca (13,000 ft), some people may experience headaches, loss of appetite, extreme fatigue and nausea. At these altitudes, shortness of breath and heart pounding are normal, given the scarcity of oxygen. Most symptoms develop the first day at high altitude, though, occasionally, travelers have delayed reactions. The best advice is to rest on your first day in the highlands. Drink plenty of liquids, including the local remedy: coca-leaf tea (its perfectly legal). Avoid alcohol and heavy food intake. You can avoid altitude sickness taking 500 mg a day of acetazolamide (Diamox), taken 24 hours before departure and continued up to 48 hours after arrival to these cities. Acetazolamide should not be given to persons allergic to sulfa drugs.
At all airports, passengers must pay a departure tax of US $28 for international flights, and about US $5 for domestic flights. Tax must be paid in cash before boarding.
Advising If you have any doubts or if you find yourself in any unusual situation while you are in Lima, please call us for advising, we are here to help.